We can be flexible and we do offer our hire item/s on short term hire for special events, training sessions, short adventures, photoshoots and more. Please note that event hires are priced separately from our standard hire options.

Please email us at hello@kidsbiketrailers.co.uk with brief details of your event and what you are looking for. Then we will be in touch to discuss!

No. We do not take deposits.

We offer a 14 day cancellation period- please see our Terms and Conditions

Yes we offer the opportunity to purchase the hire item you have hired from us with a discount applied (subject to availability). If you are interested in purchasing your hire item, drop us an email & we will send you a quote.

Yes we offer the opportunity to extend your hire (subject to availability).To book a hire extension select your product HEREand select how long you would like to extend for, add to cart and make payment, Your booking will then be extended for you!!

If you need your item delivered sooner than the earliest hire date shown in the calendar, please email us when you need the item by and we can offer express delivery (subject to availability at the time of the request)

Once your order has been dispatched you will receive an email with delivery tracking details. Keep an eye on your junk emails in case it drops in there.

During the check out process it may give you the option to collect. If you are not offered this during check out, then please contact us to discuss, and we'll see what we can arrange.

In the unlikely event that the hire item arrives late, please email us at immediately to discuss.

This is subject to the total weight, dimension and shipping address of your order. The price can vary from £6.99 - £50.00

This vary for each items

In the unlikely event you receive your items and there are signs of damage, please contact us immediately to discuss.

If you damage the hire item, you will be required to pay a charge. Please refer to our Terms & Conditions.

You agree that you shall return the item in a clean and tidy condition, as applicable depending on the item hired. Please refer to your hire return
instructions.

Bike Trailers & Strollers: If you have already paid for a return collection from your address, all you need to do is schedule a collection via this link . Yet to pay for a return collection? Then please schedule a collection and payment via this link

Child Carriers & Bike Packing Kit : In your delivery you should have received a Prepaid DPD returns label. If you have lost the label, please email us. Simply use the DPD returns label – this means dropping the package off at your nearest DPD drop off point (click here to find nearest DPD drop off point)

Our address is Kids Bike Trailer Hire, The Main Gate House, Redhill Aerodrome, Kings Mill Lane, Redhill, Surrey, RH1 5JY

You may incur additional charges, please refer to our Terms and Conditions

Drop us an email to discuss your needs and we will do our very best to help out.

We accept payment by credit or debit card. All credit and debit cardholders are subject to validation and authorisation by your card issuer. If the issuer of your card declines payment, you will be notified at the point of purchase.

Please drop us an email or give us a buzz

Email  Hello@kidsbiketrailers.co.uk

Telephone: +44 1737 823771

Or check out our full contacts page HERE